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International Business

International Business

Apart from its lab presence in Dubai, Sri Lanka and Nepal, SRL has about 70 Collection Centers outside India, for testing samples received from Dubai, Sri Lanka, Nepal, Congo, Africa, Middle-East, Far-East, CIS countries.

SRL supports hospital chains in Middle-East, Africa, Hong-Kong, Maldives and the SAARC countries, and is the approved referral lab for the Embassy.

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International Presence

SRL is proud of its direct presence in various parts of the world, where it provides high-quality, client-centric services combining state-of-the-art technology and a network of highly skilled physicians through laboratories set up and managed by it. SRL operates and manages laboratories and Diagnostic Centres in Nepal, UAE, Sri Lanka, DR Congo, to name just a few.

About International Business

Ever since its inception in 1996, SRL Diagnostics as it is popularly known, has been the front runner of the diagnostics arena in South Asia - developing new tests and technologies, leading changes and making quality diagnostics available for all in this part of the world. Patient care; quality of systems, processes, products and services; and ethical practices are the company's core values.

International Footprint

To address the ever growing diagnostic needs of the global medical fraternity, SRL's International Division became operational in 2003. SRL's well tested and advanced Professional, Operational, Logistic and IT capabilities allowed it to satisfactorily process and report on patient samples flown in from countries in South Asia, Middle East and Europe. After its success in testing samples outsourced from different geographies, SRL embarked upon establishing its direct presence internationally by setting up Reference Laboratories in Dubai and Kathmandu in 2009. This was followed by SRL setting up a Reference Laboratory each at the Lanka Hospitals in Colombo, Sri Lanka in 2014 and in Kinshasa, Democratic Republic of Congo in 2016. The facility created and managed by SRL in Kinshasa is a full-fledged Diagnostic Centre that includes a high end Imaging Service and a Wellness Centre in addition to a Reference Laboratory. Network Laboratories catering to larger populations and feeding the Reference Laboratories are being set up in these countries, e.g. in Kandy, Sri Lanka; in Abu Dhabi and Sharjah, UAE. We are also in the process of taking over the operation and management a few laboratories in different geographies outside India. These initiatives will eventually culminate into the fulfillment of SRL's expansion plans for Western EU and the US. It is noteworthy in this context that SRL has successfully supported the specialized investigation needs of a private hospital chain in the UK for many years.

Currently patient samples are being outsourced to SRL's Reference Laboratories in India from many countries, in Africa, SAARC region, Hong Kong, Middle East and CIS countries , and the list is growing.

All international tie-ups have followed successful completion of both intensive and extensive trial runs wherein samples were tested parallel to each other at the client's laboratory and at an SRL Laboratory and the results were compared. The highly positive comments of one such UK-based NHS trust hospital on a trial run that compared SRL’s performance with a UK laboratory on turnaround time, report format, accuracy and quality of results and their accessibility is a testimony to our competence and ability for handling samples from international clients.

Today the International Division operates in a wide range of geographies - Africa, the Gulf & Middle East, the SAARC region and South-East Asia. Here, we serve the needs of varied customers - from walk-in patients to doctors' clinics, hospitals and Pathology laboratories.

 

The range of International Services

 
  • Referral pathology testing
  • Consultation for tests and interpretation thereof
  • Referral radiodiagnosis
  • Laboratory management services
  • Planning and implementation of quality assurance programme
  • Technical services
  • All-round training of laboratory staff

Directory of Services

Quality

Quality is inherent in everything we do. Our unswerving commitment to the highest quality norms is borne out by the trust reposed in our standards by some of the most prestigious accrediting bodies in Laboratory Medicine.

SRL has the unique distinction of having the largest CAP accredited chain of path labs across borders.

SRL is the only lab to achieve accreditation by the prestigious College of American Pathologists (CAP), USA across all its Reference labs - in Dubai, Mumbai and Delhi. Almost all of SRL's network labs are accredited by the highest local accreditation authority of the country it operates in, for example, the National Accreditation Board for Testing & Calibration Laboratories (NABL), Govt. of India, in consonance with ISO 15189:2007, for the Indian region and EPLAC in UK. The NABL is an MRA partner for both ILAC and APLAC and hence confers reciprocal recognition by these bodies. Thus in accordance with International recognition is ISO 15189.

Our CLIMS is compliant with US FDA 21 CFR Part 11 norms NGSP (National Glycosylated Haemoglobin Standardization Program) - Level 1 certified Laboratory. We also comply with the benchmarks in good laboratory practices set by CPA (Clinical Pathology Accreditation standards for medical laboratories, UK); CLSI (Clinical Laboratory Standards Institute), USA; ILAC; APLAC, WHO and CDC. Our Quality systems and validation processes encompass the Pre-analytical, Analytical and Post-analytical phases of testing.

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Logistics

The journey of quality doesn't end with just testing. We understand the absolute necessity of ensuring integrity (purity) of samples and so, we employ the most stringent practices to maintain the samples in their native state.

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